AI customer support, reimagined
Conversations built around your business.
Bring cited, on-brand answers to your website, your own WhatsApp number, and your products — in Arabic and English, straight from your own content.
- Answers from your own content
- Website, WhatsApp, and API
- Flat monthly pricing
Hi! How can I help you today?
Do you deliver to Alexandria?
- cited answers
- Arabic-native answers
- your own WhatsApp number
- human handoff
- flat pricing in EGP
- verified sources
- Zoho CRM write-back
- a public API and signed webhooks
Every conversation.Your rules.
Decide what OptoBot knows, how it sounds, and when your team steps in — then see exactly where it needs more.
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Your knowledge
Upload PDF, DOCX, PPTX, CSV, TXT, or ZIP files — or crawl your website once you’ve verified you own the domain.
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Pinned answers
Pin exact answers to your most-asked questions. Matching visitors get them word for word — no paraphrase, no drift.
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Gap detection
Every question your content couldn’t answer is flagged and classified, so you know exactly what to add next.
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Human handoff
Visitors can ask for a person, or OptoBot spots the intent. The first teammate to claim the conversation owns it.
Build. Test.Refine.Keep moving.
Start in the dashboard, test every answer in the playground, then wire OptoBot into your own stack with a public API and signed webhooks.
- Visitor asks a question
- Pinned answer? Q&A bank, checked first
- Searches your content finds the right sources
- Cited answer streamed with sources answer.unfound logged as a content gap
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Public REST API
Create sessions, send messages (one-shot or token-streamed), and list conversations and captured leads. Same cited answers as the widget.
API details -
Signed webhooks
Five events for widget, WhatsApp, and API traffic alike — HMAC-SHA256 signed, retried on backoff, with a delivery log.
Webhook events -
Your model, per project
Each project picks the AI provider that answers its chats: OpenAI, Mistral, or Gemini. Answers still come from your content.
How it works
Built for realbusiness systems.
Bring configurable, cited conversations into the tools, channels, and workflows your organization already uses.
How can I help you today?
Can I pay in Egyptian pounds?
- Website widgetBranded, on your site
- Zoho CRMLeads, escalations, resolutions written back
- Language understandingArabic (MSA)EgyptianGulfEnglish
- WhatsAppOn the number customers already know
- API & webhooksPOST · handoff.escalated
- Team inboxEscalatedClaimedResolved
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Data control
Your site is only crawled after you prove you own the domain — by DNS record or file challenge.
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Arabic-native
Understands Arabic questions in Arabic, not through a translation layer, and follows Egyptian or Gulf dialect.
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API support
Scoped keys, streamed answers, and signed webhooks connect OptoBot to the systems you run.
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PII redaction
Emails, phone numbers, national IDs, and card numbers are masked before anything is stored.
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Channel integration
One content brain answers on your website widget and your own WhatsApp number.
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Collaboration
Owners, admins, members, and a dedicated support role share one live inbox.
Clear pricing. No surprises.
Know what you're paying for as you grow. Optobot offers straightforward plans in EGP, with clear conversation allowances and features designed for businesses of different sizes.
Variable with every successful chat
The busier your bot, the bigger the bill, and the harder it is to budget for.
EGP 2,000/mo for 1,000 new conversations
1 credit = 1 new conversation, on the widget and WhatsApp alike. Overage is capped at 2× your allowance, or you can switch it off.
- Arabic and English answers
- Your own WhatsApp number
- Domain-ownership-verified sources
- EGP billing
From ideato conversation.
Five clear stages to build, brand, test, and launch an AI assistant — almost all of it inside one dashboard.
Create a project
FREE plan · 50 conversations a month
Sources The bot answers only from these sources.
Appearance Exactly what visitors see, updated as you type.
Ask your bot anything Test questions exactly like a visitor would.
Do you deliver on weekends?
Go live
Stage 1 of 5 — Start free
- No infrastructure to run Nothing to host and no prompt engineering. Your content does the talking.
- Arabic and English Answers in Modern Standard Arabic by default — and in the visitor’s dialect when they switch.
- Test before you launch Validate answers and sources in the playground before a single customer sees them.
- Go live with confidence Rotatable embed keys, an origin allowlist, and daily message caps protect every embed.
One platform.Many possibilities.
OptoBot adapts to your goals — whether you’re answering your first customer questions, building with code, or bringing AI support to an entire organization.
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Small teams
Start free with 50 conversations a month, then grow on flat monthly tiers billed in EGP.
See pricing -
Developers
A public REST API with streamed answers, scoped keys, and signed webhooks for everything that happens.
API & webhooks -
Enterprises
Custom plans, CRM write-back, PII redaction, audit logging — and a team that builds AI for a living.
Book a demo
Built by people.Made to go further.
Behind Optobot is Optomatica, a Cairo-based deep-tech company bringing together artificial intelligence, software engineering, research, and design since 2003. We turn complex technology into thoughtful, practical solutions built for real people and real-world challenges.
Product tour
عندكم فروع في جدة؟
Your customer asks in their language. OptoBot answers in theirs, from your own content, with the source one tap away.
«العميل يسأل بلغته، ونحن نجيب بلغته.»
Let’s build a better conversation.
Discover what a customized AI assistant could bring to your business — start free, or talk to our team.